HOW TO GET FREE COURIER! Read this before ordering
Cites and towns in SA: Orders over R750 = FREE courier
A Note from our Tech Guy…
When you register on our site (to place your first order), please check your JUNK folder for emailed comms from us. We will email you a password.
If / when you change your password, best is to use ‘copy and paste’ to keep the exactness of your new password. (Obvious… I know, but so many get caught)
Once you have registered on our site, you have a maximum of 3 Login Attempts with your password each time (to place an order). If you exceed this, the system will lock you out: You will not even be able to see the site! It will give you a “404” screen. This is to protect against hackers.
If you have locked yourself out, you may need to clear the cache on your device; OR use a different browser (this is easiest); OR use another device.
If you need help resetting your password, simply whatsapp me 0836380277 (Megan) and I will do it for you.
Remember to check your junk folder for emailed comms from us!
Correct STREET Code:
Very important!! When you place your order, please make sure that you enter the STREET code of your address, NOT the box code. (If you enter the box code, the system will automatically charge you the MAX courier fee and you won’t get FREE courier! Double-check your STREET code here)
1-4 WORKING days after we receive payment. (No collections or deliveries on weekends or Public Holidays).
Johannesburg = Usually 1-2 working days
Pretoria and surrounds = Usually 1-2 working days
Durban = Usually next working day
PMB, KZN North and South Coasts = Usually 2 working days
Cape Town, Stellenbosch etc and surrounds = Usually 2-3 working days
Eastern Cape – PE, EL and surrounds = Usually 3 working days
Plettenberg Bay = 4-5 working days
Free State – Harrismith, Clarens = 2 working days
Rustenburg = Usually 2 working days
Middelberg = Usually 1-2 working days
Nelspruit = 1-2 working days
Krugersdorp = Usually 1-2 working days
Polokwane, Limpopo = Usually 3-4 working days
(We’re not limited to the above list – this is just to give you an idea of delivery time, so that you can plan your ordering)
Only one delivery address per order.
We despatch after we receive POP. Couriers collect daily early afternoon. Best is to send the POP to yourself and then forward the POP to email@example.com as sometimes you might end up missing the day’s collection because the bank’s POP is slow.
Note: To catch today’s collection, you’ll need to order and send through POP before lunchtime.
Occasionally…Murphy’s Law pops up, so order early!
Changing/ adding to your Order:
If you wish to go back and increase your order, remember to click on “Recalculate”, so the system removes the courier charge (if your order is increased to over the minimum). If you’re not sure, send me an email: firstname.lastname@example.org
COME TO THE SOURCE to find out what to use and how much for your particular sport):
We know our formulas (and how they perform together) better than anyone else in the world. So come to the source – We have helped literally thousands of athletes over the years. To find out what to use and when, search for your sport in the menu under “YOUR Sport” and read what you need to take and when to get and how to get your BEST (safe) athletic performance.
If we have left out your sport, simply send us an email and we will add a new post with the supplement instructions for your particular sport:
Payment method: Direct Transfer EFT only
Please note that we need to process your orders manually on the system, so it may take a few hours for “Processing” to show on your order – especially if you place your order out of shop hours/ weekends/ Public holidays.
Our bank details will be on our reply email to you. (Remember to check your junk folder!)
It is best is to send the POP to yourself and then forward the POP to email@example.com as sometimes we may not get it, or if the bank is slow, you might end up missing that day’s collection.
No cash deposits. EFT only.
Please be certain of your purchase (including your choice of flavour/size) as there are no returns. A product is considered contaminated once it leaves us.
Any questions, email: firstname.lastname@example.org or you can whatsapp: 0836380277
Thanks for your support!