Read this before you place your order Online for the first time!
Order over R1050 and get free deliver countrywide!
A Note from our Tech Guy… 🤓
When you register on our site (to place your first order), please check your JUNK folder for emailed comms from us. We will email you a password.
If / when you change your password, best is to use ‘copy and paste’ to keep the exactness of your new password. (Obvious… I know!)
Once you have registered on our site, you have a maximum of 3 Login Attempts with your password each time (to place an order). If you exceed this, the system will lock you out: You will not even be able to see the site! It will give you a “404” screen. This is to protect against hackers.
If you have locked yourself out, you may need to clear the cache on your device; OR use a different browser (this is easiest); OR use another device. Re-boot your router.
If you need help resetting your password, simply whatsapp me 0836380277 (Megan) and IT will do it for you.
Remember to check your junk folder for emailed comms from us!
Very important!! When you place your order, please make sure that you enter the STREET code of your address, NOT the box code. (If you enter the box code, the system will automatically charge you the MAX courier fee and you won’t get FREE courier! Double-check your STREET code here
You can still order for less than R1050! (but then there’ll be a courier fee) Orders over R1050 = Free Delivery!
Payment method: Direct Transfer (EFT) only. Our bank details will be on our reply email to you. (Remember to check your junk folder!) No cash deposits.
Whatsapp POP: 0836380277 (to Megan) or email POP: megan@paceandpower.co.za
Note: It may take a little while for the status of your order to change from “On Hold” to “Processing” if you order and send POP after hours/ weekends/ Public holidays.
Note: To catch today’s collection, you’ll need to order and send through POP well before lunchtime.
Returns Policy:
Please be certain of your purchase (including your choice of flavour/size) as there are no returns. A product is considered contaminated once it leaves us.
How long does delivery take? This depends where you live in SA…. So 1-4 WORKING days after we receive payment. (No collections or deliveries on weekends or Public Holidays).
For example…
Johannesburg = Usually next working day, but it can be 2 working days
Pretoria and surrounds = Usually 1-2 working days
Durban = Usually next working day
PMB, KZN North and South Coasts = Usually 2 working days
Cape Town, Stellenbosch etc and surrounds = Usually 2-3 working days
Eastern Cape – PE, EL and surrounds = Usually 2-3 working days
Plettenberg Bay = 2-3 working days
Free State – Harrismith, Clarens = 1-2 working days
Rustenburg = Usually 1-2 working days
Middelberg = Usually 1-2 working days
Nelspruit = 1-2 working days
Krugersdorp = Usually 1-2 working days
Polokwane, Limpopo = Usually 1-3 working days
(We’re not limited to the above list – this is just to give you an idea of delivery time, so that you can plan your ordering – Order early!)
Only one delivery address per order.
We despatch only after we receive POP.
Our couriers collect daily early afternoon. Order and send POP early!
If you forgot to order, then you can arrange their own collection… how?
1) Send your uber
2) You can collect late (or very early): We can leave your order at Moove Reception for collection from 5h00 – 21h00 (weekdays only). Saturdays 6h00 to 18h00. (Excludes Public Holidays). Payment EFT and POP
Lastly and most importantly: What do I order for my best results? (We all have well-meaning friends!)
COME TO THE SOURCE to find out what to use and how much for your particular sport):
We know our formulas (and how they perform together) better than anyone else in the world. So come to the source – We have helped literally thousands of athletes over the years.
- You can whatsapp Megan for help 0836380277 Or…
- Search for your sport in the menu under “YOUR Sport” – What to take and when for your BEST (healthy, safe) athletic performance.